Moticraft specializes in high-quality SVG, PNG, and embroidery files suitable for a variety of design and printing needs, focusing on both male and female audiences interested in custom and motivational designs.
2. How can I purchase products from Moticraft?
You can browse our products on the ‘Shop’ page. Once you find your desired product, you can add it to your cart and proceed to checkout for purchase. We accept various forms of payment including credit cards and PayPal.
3. What is the return policy?
We strive for complete customer satisfaction. If you’re not happy with your purchase, you can contact our support within 30 days for a return or exchange. Please note that digital products such as SVG and PNG files are not eligible for returns.
4. How can I use the digital files I purchase?
Our digital files are perfect for t-shirt printing, crafting, and other personal or commercial projects. You are free to use them for any personal projects. For commercial use, please ensure to check our licensing agreement.
5. Are there any tutorials available to help with file usage?
Yes, Moticraft offers detailed tutorials on how to use our files effectively for your projects. These can be found in the ‘Tutorials’ section of our website.
6. Can I request custom designs?
Absolutely! If you have a specific design in mind, our team is here to help. Please contact us through our website with your design ideas, and we will work with you to create a personalized product.
7. How do I get technical support if I have issues with my files?
If you encounter any problems or technical issues with your files, please contact our support team via email or through our website’s contact form. We are available to assist you during business hours.
8. What are the best practices for maintaining the quality of digital files?
To maintain the quality of your digital files, we recommend storing them in a secure location and backing up your files regularly. Additionally, using appropriate software that supports the file formats will ensure the best results in your projects.
